Somehow you sent my text back I don't understand why it was my tax and I could confirm...

GetHuman635961's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman635961's own words:
Somehow you sent my text back I don't understand why it was my tax and I could confirm in my email send it back without my permission and no I'm not going to get it until * to * weeks and I'm falling back on very important payment with my house drive to cause me to lose it could you please get back to me on this
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman635961
Apr 27th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman635961 started working on this issue
Apr 27th 10:12pm