Can't activate my prepaid turbo tax card and my refund is on it.

GetHuman634808's Recover Account issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue in GetHuman634808's own words
The problem: Can't activate my prepaid turbo tax card and my refund is on it.
GetHuman634808 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman634808 fixed the problem
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Turbo Tax

Recover Account issue
Reported by GetHuman634808
Apr 27th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 22 customers so far
Similar issue to 16202 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman634808 started working on this issue
Apr 27th 4:53pm
GetHuman634808 indicated the issue is not fixed yet.
Apr 30th 6:00pm
GetHuman634808 indicated the issue is not fixed yet.
Apr 30th 6:00pm
GetHuman634808 indicated the issue is not fixed yet.
May 2nd 3:03pm