Chose the option for a TurboTax pre-paid visa it was sent to an address never received...

GetHuman632031's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman632031's own words
Chose the option for a TurboTax pre-paid visa it was sent to an address never received called you guys was told it was sent back to the IRS and that they would send another then I checked the IRS status today because it supposed to be in the mail at my address and it saying it was deposited to my bank account on the **th and that was not something I did. I looked on my bank account, it’s not there and it’s been more than the time allowed for it to clear through a bank
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Turbo Tax

Customer service issue
Reported by GetHuman632031
Apr 26th, 2018 - a yr ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
Similar issue to 66167 others
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GetHuman632031 started working on this issue
Apr 26th, 2018 7:12pm