Not talking to a human. We haven't been able to get our refund through you. We called t...

GetHuman631556's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman631556's own words
Find my refund ... Not talking to a human. We haven't been able to get our refund through you. We called the IRS and they said they dispersed the payment on March *th. They said you were holding it for payment. When we did our taxes it said it was free.
We need our money. I need to get to my sons graduation. It's been over * months since we did our taxes and you are not giving us our money. The IRS sent it to you March *th
Getting our money into our direct deposit asap.
I have an issue with Turbo Tax too
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Turbo Tax

Turbotax
Customer service issue
Reported by GetHuman631556
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 5 customers so far
Similar issue to 13854 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman631556 started working on this issue
Apr 26th 5:11pm