I started to claim my taxes on turbo tax online , then I just ended up doing it over th...

GetHuman631469's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
I started to claim my taxes on turbo tax online , then I just ended up doing it over the phone . I received my federal taxes but not my state taxes - I went onto the site that lets you check your refund statuses, but their saying I need to enter the whole dollar amount. I don't have the whole dollar amount becuae it's different online than it was when I filed over the phone... what do I do!?
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman631469
Apr 26th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 11201 others
0 customers following this
Items needed
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Home Address
Name of Account Holder
Phone Number on Account
Email on Account
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Timeline
GetHuman631469 started working on this issue
Apr 26th 4:43pm
GetHuman631469 indicated the issue is not fixed yet.
Apr 26th 4:47pm