I started to claim my taxes on turbo tax online , then I just ended up doing it over th...

GetHuman631469's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue in GetHuman631469's own words
I started to claim my taxes on turbo tax online , then I just ended up doing it over the phone . I received my federal taxes but not my state taxes - I went onto the site that lets you check your refund statuses, but their saying I need to enter the whole dollar amount. I don't have the whole dollar amount becuae it's different online than it was when I filed over the phone... what do I do!?
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Turbo Tax

Customer service issue
Reported by GetHuman631469
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 13804 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman631469 started working on this issue
Apr 26th 4:43pm
GetHuman631469 indicated the issue is not fixed yet.
Apr 26th 4:47pm