I was charged to use my refund to pay for TurboTax but I did not select that option and...

GetHuman630942's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman630942's own words
I was charged to use my refund to pay for TurboTax but I did not select that option and need to be reimbursed.
GetHuman630942 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman630942
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 13726 others
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Timeline
GetHuman630942 started working on this issue
Apr 26th 2:40pm