Printed out instead - E-file - Was the $**.** I paid for e-filing?

GetHuman625892's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman625892 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman625892's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman625892's own words:
E-file ... Printed out instead
Was the $**.** I paid for e-filing?
Refund that portion if that service was paid for but wasn't used.
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Turbo Tax

TurboTax Premier
Customer service issue
Reported by GetHuman625892
Apr 24th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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GetHuman625892 started working on this issue
Apr 24th 8:24pm