I could not explain the problem to a persob - Explain the mistake you made - I need to...

GetHuman622836's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman622836 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman622836's own words:
Explain the mistake you made ... I could not explain the problem to a persob
I need to get my overpayments returned to actually talk to someone
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

TurboTax deluxe
Customer service issue
Reported by GetHuman622836
Apr 23rd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 11201 others
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Timeline
GetHuman622836 started working on this issue
Apr 23rd 9:16pm