With the fee - File taxes - I was charged two diff amounts

GetHuman621558's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman621558's own words:
File taxes ... With the fee
I was charged two diff amounts
Refund amount
Help with my Turbo Tax issue
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Customer service issue
Reported by GetHuman621558
Apr 23rd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Timeline
GetHuman621558 started working on this issue
Apr 23rd 4:01pm