They rejected it - File - My social was used for another taxpayer

GetHuman621507's customer service issue with Turbo Tax from April 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue in GetHuman621507's own words
File ... They rejected it
My social was used for another taxpayer
Help me
I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman621507
Apr 23rd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13854 others
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Timeline
GetHuman621507 started working on this issue
Apr 23rd 3:49pm