Could not find info and was rejected for my **** return - Find **** AGI - I don't have...

GetHuman619472's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman619472's own words
Find **** AGI ... Could not find info and was rejected for my **** return
I don't have a copy of last years AGI
A different way to confirm identity for security purposes
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman619472
Apr 22nd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13684 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman619472 started working on this issue
Apr 22nd 6:36pm
GetHuman619472 shared this issue with your circles on Google+
Apr 22nd 6:37pm