find my refund the irs said they couldn't find it

GetHuman617017's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman617017's own words
find my refund the irs said they couldn't find it
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Turbo Tax

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Customer service issue
Reported by GetHuman617017
Apr 21st, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
Similar issue to 13863 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman617017 started working on this issue
Apr 21st 1:14pm