They took money instead - Get money back from taxes - I don't owe money

GetHuman615760's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman615760's own words
Get money back from taxes ... They took money instead
I don't owe money
To paid me what I'm owed
I have an issue with Turbo Tax too
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Turbo Tax

TurboTax
Customer service issue
Reported by GetHuman615760
Apr 20th, 2018 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 17129 others
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Timeline
GetHuman615760 started working on this issue
Apr 20th 8:46pm