I put in my login info from last year but it didn't pull up my **** info and now it won...

GetHuman615116's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman615116's own words:
File my taxes ... I put in my login info from last year but it didn't pull up my **** info and now it won't let me file without my agi and I don't know it.
For someone to call me back and help me resolve this problem so I don't get penalized by the IRS for filing late
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Customer service issue
Reported by GetHuman615116
Apr 20th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman615116 started working on this issue
Apr 20th 5:50pm