I couldn't find it - Get last years filing - I need it to file this year

GetHuman609175's customer service issue with Turbo Tax from April 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue in GetHuman609175's own words
Get last years filing ... I couldn't find it
I need it to file this year
A phone call with an explanation of where it is
I have an issue with Turbo Tax too
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Turbo Tax

Turbotax website
Customer service issue
Reported by GetHuman609175
Apr 18th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 13874 others
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Timeline
GetHuman609175 started working on this issue
Apr 18th 8:12pm