It didn't and still paid - Process my tax

GetHuman-kdsaints's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman-kdsaints's own words:
Process my tax ... It didn't and still paid
Either a refund or it filed
Help with my Turbo Tax issue
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Turbo Tax

E file
Customer service issue
Reported by GetHuman-kdsaints
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11201 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-kdsaints started working on this issue
Apr 18th 3:27pm