Charged me a fee I didn't ask for - Pay - Cant afford

GetHuman-fergerso's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman-fergerso's own words:
Pay ... Charged me a fee I didn't ask for
Cant afford
Help with my Turbo Tax issue
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Turbo Tax

On phone
Customer service issue
Reported by GetHuman-fergerso
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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GetHuman-fergerso started working on this issue
Apr 18th 12:10am