I decided to not file with turbo tax and called you and all the charges were dropped. I...

GetHuman606271's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman606271's own words:
I was trying to do something, and ran into a problem.
I decided to not file with turbo tax and called you and all the charges were dropped. I have the email and this is my case number... This is in reference to case number: *********
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

I did not was to pay for something that I wanted for free so you guys took the charges off but my credit card says you took off $**.** from my wellsfargo credit card.
Customer service issue
Reported by GetHuman606271
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Timeline
GetHuman606271 started working on this issue
Apr 17th 11:59pm