I had already paid but the website froze and now it's telling me I have to pay again. I...
GetHuman602693's customer service issue with Turbo Tax from April 2018
The issue and preferred resolution, in GetHuman602693's own words:
File my tax ... I had already paid but the website froze and now it's telling me I have to pay again. I have proof it took out money.
You guys took out my money without even filing my tax and trying to make me pay again. I could sue you for this
It's either refund the money back or fix the problem and file it because this is unacceptable.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
Follow this issue
See how GetHuman602693 fixes it.
Deluxe... $** for it to file which I paid and have proof of it being taken out
Customer service issue
Reported by GetHuman602693
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Similar issue to 11081 others
0 customers following this
GetHuman602693 started working on this issue
Apr 17th 5:55am
GetHuman602693 reviewed the items needed
Apr 17th 5:57am