I have never had to pay on my taxes and I usually get a refund. This year I have to pay...

GetHuman600657's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman600657's own words:
I was trying to do something, and ran into a problem.
I have never had to pay on my taxes and I usually get a refund. This year I have to pay over ****. I may have done something wronf
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman600657
Apr 16th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Timeline
GetHuman600657 started working on this issue
Apr 16th 6:23pm