sign in telling me I don't use turbo tax last year - get back file for last year - need...

GetHuman592887's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman592887 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman592887's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman592887's own words:
get back file for last year ... sign in telling me I don't use turbo tax last year
need last years ago
access to a saved file
Help with my Turbo Tax issue
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Turbo Tax

turbo tax home and business
Customer service issue
Reported by GetHuman592887
Apr 13th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 6 customers so far
Similar issue to 12228 others
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Timeline
GetHuman592887 started working on this issue
Apr 13th 1:59pm