Being charged - File taxes for free - I can’t afford this

GetHuman556587's customer service issue with Turbo Tax from March 2018

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The issue in GetHuman556587's own words
File taxes for free ... Being charged
I can’t afford this
Be free.
I have an issue with Turbo Tax too
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Turbo Tax

Free filing
Customer service issue
Reported by GetHuman556587
Mar 30th, 2018 - 9 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 17464 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman556587 started working on this issue
Mar 30th 3:48pm
GetHuman556587 reviewed the items needed
Mar 30th 3:49pm