I thought I was setting up for a payment plan butended up initiallizing a full payment...

GetHuman612137's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman612137's own words
File for an extension ... I thought I was setting up for a payment plan butended up initiallizing a full payment of my estimation of $*,*** that I would owe from my freelancing for ****.
The full amount was withdrawn from my account and left me significantly in the negative (if I had the money I initially would have paid as much as I couldI could to lower the no payment penalty fee) but unfortunately at this time I can’t afford to be so much in the negative....My income would solely be going to pay off my negative balance in my checking account & I wouldn’t have anything to cover my bills or food!
I called the IRS and they said the payment isn’t reflecting on my account, and must still be pending so they can’t cancel it. They said to reach out to you to see if you can cancel the payment and i’ll just have to stomach the late payment penalty. Please help!!!
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Turbo Tax

Customer service issue
Reported by GetHuman612137
Apr 19th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
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GetHuman612137 started working on this issue
Apr 19th 6:16pm