Will not let me cancel - Cancel order - I purchased wrong product (TurboTax **** instea...

GetHuman573674's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman573674's own words:
Cancel order ... Will not let me cancel
I purchased wrong product (TurboTax **** instead of ****) and did not use
Refund of incorrect product
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman573674
Apr 19th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11174 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman573674 started working on this issue
Apr 19th 4:31pm