Changing state return payment plan to pay by credit card - Change state return payment...

GetHuman255432's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman255432 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman255432's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman255432's own words:
Change state return payment plan ... Changing state return payment plan to pay by credit card
I can’t figure out how to change it
Walk me through changing it
Help with my Turbo Tax issue
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Turbo Tax

TurboTax plus
Customer service issue
Reported by GetHuman255432
Apr 19th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
Similar issue to 11265 others
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Timeline
GetHuman255432 started working on this issue
Apr 19th 4:00am