My last * bottles of trop. traditions unscented moisturizing lotions are both unusable...

GetHuman5865850's Complaint issue with Tropicaltraditions.com from March 2021

Help with my Tropicaltraditions.com issue
First: share to improve GetHuman5865850's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5865850 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5865850's own words
My last * bottles of trop. traditions unscented moisturizing lotions are both unusable. When first openedI had to unscrew the cap to remove a huge plug and the rest of the bottle is complete liquid. Doesn't mix no matter how hard I shake them. I have been using this for along time and both my new bottles are unusable. I still have an older bottle but it's not unscented and I don't tolerate scented lotions well. Did you change your formulation or is this a "bad batch" issue? If this was a fluke I would like to return the * bottle for lotion that is actually lotion. Please advise. Thanks in advance for your support.*Lynda Magill

GetHuman5865850 did not yet indicate what Tropicaltraditions.com should do to make this right.

How GetHuman5865850 fixed the problem

We are waiting for GetHuman5865850 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tropicaltraditions.com's attention and get better help faster. Tap below to get started.
Having Tropicaltraditions.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tropicaltraditions.com

Complaint issue
Reported by GetHuman5865850
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 13 others
0 customers following this

Timeline

GetHuman5865850 started working on this issue
Mar 19th 8:58pm