I am really tired of trip adviser advertising hotels as pet friendly when they are not...

GetHuman-donnarap's customer service issue with TripAdvisor from February 2021

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The issue in GetHuman-donnarap's own words
I am really tired of trip adviser advertising hotels as pet friendly when they are not! It has happened so much I feel I need to address it. It is misrepresentation, pure and simple. Trip advisor should have some obligation to check it out! Today, I entered pet friendly hotels in the So. Bay, Los Angeles County. Doubletree in Torrance came up. When I called them, they said no pets. I asked why they showed up on trip advisor as pet friendly? They said we allow service dogs. Isn’t every hotel required by law to allow service dogs???? Extremely dishonest.

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TripAdvisor

Customer service issue
Reported by GetHuman-donnarap
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 788 others
0 customers following this

Timeline

GetHuman-donnarap started working on this issue
Feb 9th 1:06am

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