Hello*I booked a room at derby pride park travelodge. Only to realize within minutes th...

GetHuman2036242's customer service issue with Travelodge from January 2019

6 views
 | 
327 similar
 | 
0 following
Help with my Travelodge issue
Next: our robot will wait on hold for GetHuman2036242 to get a Travelodge rep on the line!
Always use the GetHuman Phone tocall Travelodge. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2036242's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2036242 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2036242's own words
Hello*I booked a room at derby pride park travelodge. Only to realize within minutes that the location was wrong. Unfortunately there is not a travelodge in the location I need so I cancelled it within half an hour. I received a email to say it was cancelled and I would still have to pay for the wifi as it is a **month voucher and that's fine. I understand that I booked a saver rate room but having received this email to my surprise you have taken the full cost from my debit card.*Is there someway to resolve this issue as the person I spoke to on your booking number was most unhelpful and rude.*I am quite happy to transfer these funds to an alternative booking if no refund is possible. *Thanks
GetHuman2036242 did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman2036242 fixed the problem
We are waiting for GetHuman2036242 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Travelodge's attention and get better help faster. Tap below to get started.
Having Travelodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2036242 fixes it.
This email address isn't valid

Travelodge

Customer service issue
Reported by GetHuman2036242
Jan 25th, 2019 - 3 mons ago
I have an issue with Travelodge too
Not resolved
Seen by 6 customers so far
Similar issue to 327 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2036242 started working on this issue
Jan 25th 10:54am