Hi - we were booked in at the Travel Lodge, Gateshead on Friday ** July ****. Unfortuna...

GetHuman928356's customer service issue with Travelodge from July 2018

Help with my Travelodge issue
The issue in GetHuman928356's own words
Hi - we were booked in at the Travel Lodge, Gateshead on Friday ** July ****. Unfortunately due to unforeseen circumstances (car breakdown) we were unable to fulfill the booking. We also missed the **.**pm cancellation due to sorting the car out. We use Travel Lodge on a regular basis and wondered if we can transfer the monies we have lost onto our next booking. The two rooms booked were under the names of,*Mr Andrew Rhodes*Confirmation Number ************Mr Robert Godsell*Confirmation Number ************I totally understand the terms and conditions of the booking and that a refund is not an option but wondered if we could transfer the cost to a future bookink.
GetHuman928356 did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman928356 fixed the problem
We are waiting for GetHuman928356 to fix the problem and share the solution with the rest of us customers.
Please help with my Travelodge issue
Do you have a customer issue as well?
We can help you get Travelodge's attention and get better help faster. Tap below to get started.
Having Travelodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Travelodge

Customer service issue
Reported by GetHuman928356
Jul 29th, 2018 - 9 mons ago
I have an issue with Travelodge too
Fixed
Seen by 6 customers so far
Similar issue to 54 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman928356 started working on this issue
Jul 29th, 2018 6:45pm
GetHuman928356 indicated the issue is not fixed yet.
Jul 29th, 2018 7:47pm
GetHuman928356 indicated the issue is not fixed yet.
Jul 29th, 2018 7:47pm
GetHuman928356 indicated the issue is not fixed yet.
Jul 29th, 2018 7:47pm
GetHuman928356 indicated the issue is not fixed yet.
Jul 30th, 2018 8:07pm
GetHuman928356 indicated the issue is not fixed yet.
Aug 1st, 2018 8:00pm