I bought a ticket number ************* and I would like to cancel it and get some of my...

GetHuman5886701's Refund My Booking issue with Travelocity from March 2021

Help with my Travelocity issue
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman5886701's own words
I bought a ticket number ************* and I would like to cancel it and get some of my money back. I already tried * times to chat with people on your website but every time something happend and conversation sudenly ended.*My last conversation was with agent Ammar when he realized that I have the right for refund of airport taxes (after I explained him that this is what they told me in Lufthansa and that I need to request it from you). And when he needed to explain me my next step, he wanished. So I am aware that you are doing this on purpose I screenshot all conversation. I want to do this correctly and get my money back. It is not about millions so it won't mean anything for you.

GetHuman5886701 did not yet indicate what Travelocity should do to make this right.

How GetHuman5886701 fixed the problem
After * hours of trying chating with someone on their web site, I finaly made it. First they told me that I need to contact Lufthansa and ask them for refund but then I told them that i have already done that and they told me I need to ask for my refund on the website where I bought the ticket. Then they were checking that informatio with their policy and I was waiting for a while. I got the feeling that they want me to give up because conversation went very slow.*At the end they will give me **.** USD back. Total cost of ticket was ***.**.*I was satisfied with this amount
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Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
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Travelocity

Refund My Booking issue
Reported by GetHuman5886701
Mar 25th, 2021 - 2 months ago
Fixed
GetHuman5886701 shared how to fix
Seen by 11 customers so far
Similar issue to 1933 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman5886701 started working on this issue
Mar 25th 3:41pm
GetHuman5886701 confirmed the issue is fixed. Hooray!
Mar 26th 7:10pm

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