I contacted Travelocity on ******** to get a refund of the flight portion of a vacation...

GetHuman4675310's Refund My Booking issue with Travelocity from April 2020

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Before contacting them, items GetHuman4675310 may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4675310's own words
I contacted Travelocity on ******** to get a refund of the flight portion of a vacation package (itinerary * *************) due to cancellation of the flight by JetBlue. I was told that I would be able to do that online.*However, when I cancelled the flight portion, I received an email that I would receive a credit for future travel and not a refund.*A Travelocity agent then told me this was due to JetBlue’s policies.*When I contacted JetBlue about this, they told me that THIS WAS NOT TRUE AND TRAVELOCITY CAN ISSUE ME A FULL REFUND, NOT A TRAVEL CREDIT. I have also had this confirmed by the Department of Transportation.*I am upset and disappointed in Travelocity’s incorrect and misleading handling of this situation and expect a complete and timely refund of the $***.** that I paid for this flight which has been cancelled.*Martin Gillman*R*****@***.com*(***)***-****

GetHuman4675310 did not yet indicate what Travelocity should do to make this right.

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Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
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Refund My Booking issue
Reported by GetHuman4675310
Apr 19th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2716 others
0 customers following this


GetHuman4675310 started working on this issue
Apr 19th, 2020 8:25am

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