I contacted Travelocity on ******** to get a refund of the flight portion of a vacation...

GetHuman4675310's Refund My Booking issue with Travelocity from April 2020

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Before contacting them, items GetHuman4675310 may need:
Name on the booking, Booking reference, and 4 digit PIN
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4675310's own words
I contacted Travelocity on ******** to get a refund of the flight portion of a vacation package (itinerary * *************) due to cancellation of the flight by JetBlue. I was told that I would be able to do that online.*However, when I cancelled the flight portion, I received an email that I would receive a credit for future travel and not a refund.*A Travelocity agent then told me this was due to JetBlue’s policies.*When I contacted JetBlue about this, they told me that THIS WAS NOT TRUE AND TRAVELOCITY CAN ISSUE ME A FULL REFUND, NOT A TRAVEL CREDIT. I have also had this confirmed by the Department of Transportation.*I am upset and disappointed in Travelocity’s incorrect and misleading handling of this situation and expect a complete and timely refund of the $***.** that I paid for this flight which has been cancelled.*Martin Gillman*R*****@***.com*(***)***-****

GetHuman4675310 did not yet indicate what Travelocity should do to make this right.

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Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
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Travelocity

Refund My Booking issue
Reported by GetHuman4675310
Apr 19th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2716 others
0 customers following this

Timeline

GetHuman4675310 started working on this issue
Apr 19th, 2020 8:25am

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