My husband I are from Northern Ireland holidaying in Florida. We decided to take a few...

GetHuman4637796's Refund My Booking issue with Travelocity from April 2020

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Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4637796's own words
My husband I are from Northern Ireland holidaying in Florida. We decided to take a few days break in New Orleans flying via Spirit Airlines from Orlando to New Orleans on ** March. Obviously, due to the Coronavirus, we have had to cancel everything. We received almost immediately a full refund of $** from the shuttle company we booked to take us from the airport and return and we have just received a refund from the hotel in New Orleans (The Old No** Hotel and Chandlery) in our Bank Account today - BUT Spirit Airlines REFUSE to give us a refund saying they will only give us a Voucher. VERY DISAPPOINTING!! We, as citizens of the UK, CANNOT use these Vouchers at home and are, therefore, USELESS to us. Surely, under these exceptional and unusual circumstances, Spirit Airlines would like to keep their good name and reputation. I am appealing to you ask them to reconsider and send us a refund of $***.** either into our Bank Account or by cheque. Thank you.

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Travelocity

Refund My Booking issue
Reported by GetHuman4637796
Apr 14th, 2020 - 6 months ago
Fixed
Seen by 5 customers so far
Similar issue to 2613 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4637796 started working on this issue
Apr 14th 3:39pm
GetHuman4637796 indicated the issue is not fixed yet.
Apr 15th 9:49pm
GetHuman4637796 indicated the issue is not fixed yet.
Apr 17th 5:19pm
GetHuman4637796 confirmed the issue is fixed. Hooray!
Apr 17th 5:19pm

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