I made flight reservations under confirm * *************. Representative was unable to...

GetHuman1370171's customer service issue with Travelocity from March 2019

15 views | 1383 similar | 0 following
Help with my Travelocity issue
Next: our robot will wait on hold for GetHuman1370171 to get a Travelocity rep on the line!
Always use the GetHuman Phone to call Travelocity. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1370171's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1370171 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1370171's own words
I made flight reservations under confirm * *************. Representative was unable to speak or comprehend English making the process last over one hour. After booking I was informed by my independent travel consultant that there would be nagged fees charged on my flights. After painfully reviewing every detail with your agent before agreeing to this booking, there was no mention of baggage fees. The overall customer service was extremely poor but specifically not being informed of the baggage fees is unacceptable. Resolution of my case would include: waiving any*all additional fees including baggage* replying to my previous attempts to resolve this* responding to the survey I completed after the booking* not placing customers or your staff who are not fluent in the language in the position of attempting to provide service. **Thank you!

GetHuman1370171 did not yet indicate what Travelocity should do to make this right.

How GetHuman1370171 fixed the problem

We are waiting for GetHuman1370171 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Travelocity customer problems.
How Do I Get a Refund from Travelocity?Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
Do you have a customer issue as well?
We can help you get Travelocity's attention and get better help faster. Tap below to get started.
Having Travelocity issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1370171 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1370171
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1383 others
0 customers following this


GetHuman1370171 started working on this issue
Mar 26th, 2019 7:03pm