I booked through Travelocity and cancelled within ** hours through Travelocity but thei...

GetHuman-yanyusha's customer service issue with Travelocity from January 2019

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Help with my Travelocity issue
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The issue in GetHuman-yanyusha's own words
I booked through Travelocity and cancelled within ** hours through Travelocity but their website malfunctioned and somehow they did not refund me and still charged me even though I have an email from their site!
GetHuman-yanyusha did not yet indicate what Travelocity should do to make this right.
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Travelocity

Customer service issue
Reported by GetHuman-yanyusha
Jan 4th, 2019 - 5 mons ago
I have an issue with Travelocity too
Not resolved
Seen by 14 customers so far
Similar issue to 956 others
1 customer following this
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Timeline
GetHuman-yanyusha started working on this issue
Jan 4th 6:14pm