This is an old issue. Last year I wrote a check for * home insurance policies. Trave...
GetHuman5434165's customer service issue with Travelers Insurance from November 2020
Help with my Travelers Insurance issue
The issue in GetHuman5434165's own words
This is an old issue. Last year I wrote a check for * home insurance policies. Travelers did not read the line on the check that wrote out in words the amount of the check, then started telling me that the payment for one of my houses was late. I contacted my agent and I called Travelers and eventually the issue got straightened out. My bank told me that the legal amount of the check is the amount written out in words on the second line. I think that a computer may just read the amount in numbers on the first line.
GetHuman5434165 did not yet indicate what Travelers Insurance should do to make this right.
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How GetHuman5434165 fixed the problem
It would be helpful is the human or computer that records the amount of the check look at the amount written out in numbers on the first line and also the amount written out in words on the second line of the check.
Please help with my Travelers Insurance issue
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