Hello to the TW team.* It seems that you are having difficulties at the moment with you...
GetHuman-loicaub's Trouble Sending Money issue with TransferWise from December 2020
Help with my TransferWise issue
First: share to improve GetHuman-loicaub's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-loicaub may need:
Username, Password, and Email address on the account
The issue in GetHuman-loicaub's own words
Hello to the TW team.* It seems that you are having difficulties at the moment with your verification system which is not up to date. I'm trying to send you pictures of my ID card, but it's not working. In the meantime, the money that I sent you from my bank and the other one from Visa card is on pause, and is not reaching its recipients who absolutely need it to live, feed themselves and pay their bills.All you would have to do is check my account, which I have been sending every month for years through you, to the same recipients.*Can you at least answer me and give me a perspective of sending so that I can reassure my relatives in the Philippines who absolutely need this money to live.*Thank you.*You can also call me at ** ** ** ** **.*Lo*c Aubry, ** rue du P*re de a Croix, ***** Poitiers, France.*e-mail: loic.aubryx@gmail.
GetHuman-loicaub did not yet indicate what TransferWise should do to make this right.
I have an issue with TransferWise too
How GetHuman-loicaub fixed the problem
We are waiting for GetHuman-loicaub to fix the problem and share the solution with the rest of us customers.
Please help with my TransferWise issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TransferWise customer problems.