Hello to the TW team.* It seems that you are having difficulties at the moment with you...

GetHuman-loicaub's Trouble Sending Money issue with TransferWise from December 2020

Help with my TransferWise issue
First: share to improve GetHuman-loicaub's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-loicaub may need:
Username, Password, and Email address on the account
The issue in GetHuman-loicaub's own words
Hello to the TW team.* It seems that you are having difficulties at the moment with your verification system which is not up to date. I'm trying to send you pictures of my ID card, but it's not working. In the meantime, the money that I sent you from my bank and the other one from Visa card is on pause, and is not reaching its recipients who absolutely need it to live, feed themselves and pay their bills.All you would have to do is check my account, which I have been sending every month for years through you, to the same recipients.*Can you at least answer me and give me a perspective of sending so that I can reassure my relatives in the Philippines who absolutely need this money to live.*Thank you.*You can also call me at ** ** ** ** **.*Lo*c Aubry, ** rue du P*re de a Croix, ***** Poitiers, France.*e-mail: loic.aubryx@gmail.

GetHuman-loicaub did not yet indicate what TransferWise should do to make this right.

How GetHuman-loicaub fixed the problem

We are waiting for GetHuman-loicaub to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TransferWise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Trouble Sending Money issue
Reported by GetHuman-loicaub
Dec 5th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 1845 others
0 customers following this


GetHuman-loicaub started working on this issue
Dec 5th, 2020 10:18am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies