Hello to the TW team.* It seems that you are having difficulties at the moment with you...

GetHuman-loicaub's Trouble Sending Money issue with TransferWise from December 2020

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The issue in GetHuman-loicaub's own words
Hello to the TW team.* It seems that you are having difficulties at the moment with your verification system which is not up to date. I'm trying to send you pictures of my ID card, but it's not working. In the meantime, the money that I sent you from my bank and the other one from Visa card is on pause, and is not reaching its recipients who absolutely need it to live, feed themselves and pay their bills.All you would have to do is check my account, which I have been sending every month for years through you, to the same recipients.*Can you at least answer me and give me a perspective of sending so that I can reassure my relatives in the Philippines who absolutely need this money to live.*Thank you.*You can also call me at ** ** ** ** **.*Lo*c Aubry, ** rue du P*re de a Croix, ***** Poitiers, France.*e-mail: loic.aubryx@gmail.

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TransferWise

Trouble Sending Money issue
Reported by GetHuman-loicaub
Dec 5th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1845 others
0 customers following this

Timeline

GetHuman-loicaub started working on this issue
Dec 5th, 2020 10:18am