Hello to the TW team.* It seems that you are having difficulties at the moment with you...

GetHuman-loicaub's Trouble Sending Money issue with TransferWise from December 2020

Help with my TransferWise issue
First: share to improve GetHuman-loicaub's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-loicaub may need:
Username, Password, and Email address on the account
The issue in GetHuman-loicaub's own words
Hello to the TW team.* It seems that you are having difficulties at the moment with your verification system which is not up to date. I'm trying to send you pictures of my ID card, but it's not working. In the meantime, the money that I sent you from my bank and the other one from Visa card is on pause, and is not reaching its recipients who absolutely need it to live, feed themselves and pay their bills.All you would have to do is check my account, which I have been sending every month for years through you, to the same recipients.*Can you at least answer me and give me a perspective of sending so that I can reassure my relatives in the Philippines who absolutely need this money to live.*Thank you.*You can also call me at ** ** ** ** **.*Lo*c Aubry, ** rue du P*re de a Croix, ***** Poitiers, France.*e-mail: loic.aubryx@gmail.

GetHuman-loicaub did not yet indicate what TransferWise should do to make this right.

I have an issue with TransferWise too
How GetHuman-loicaub fixed the problem

We are waiting for GetHuman-loicaub to fix the problem and share the solution with the rest of us customers.

Please help with my TransferWise issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TransferWise customer problems.
How Do I Restore My Transferwise Account?How Do I Unsuspend My Transferwise Account?Why Can't I Transfer Money from Transferwise to My Bank Account?Why Can't I Transfer Money from Transferwise to My Bank Account?Why Can't I Transfer Money from Transferwise to My Bank Account?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hello there,**I want to inquire about transferwise and seeking an interest in usi...Hello.*I've supported Transferwise for many years. I have an account at Transfe...It is getting almost impossible to contact TransferWise customer service. Now you...You have * account numbers and * sort codes. The name was once Transferwise and i...Hi Team,*I have transferred ****AUD by confirmation I'd : G********** for transfe...Send money in an other transferwise account but the transaction stacked at "you s...Hello! Awesome transferwise people*I have * questions.**. Can I link my transferw...Hello Transferwise team,**I am a customer for many years now transferring money b...dear get human when you register you eurpoen bank account french and the transfe...Hello,*We have a business account with TransferWise registered on login email...
Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TransferWise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TransferWise

Trouble Sending Money issue
Reported by GetHuman-loicaub
Dec 5th, 2020 - 3 months ago
I have an issue with TransferWise too
Not resolved
Seen by 3 customers so far
Similar issue to 1845 others
0 customers following this

Timeline

GetHuman-loicaub started working on this issue
Dec 5th, 2020 10:18am