It is getting almost impossible to contact TransferWise customer service. Now you have...

GetHuman-jiveshk's Trouble Receiving Money issue with TransferWise from August 2020

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The issue in GetHuman-jiveshk's own words
It is getting almost impossible to contact TransferWise customer service. Now you have disabled the email support (*****@***.com) and the only link provided is the FAQ section. What kind of pathetic service is this? I have had a terrible problem with receiving money on TransferWise card for over a year now (I joined TransferWise over * years ago), and it still hasn't been resolved. On top of that, now you have disabled the only way to directly contact TransferWise reps. What the **** is this?**I can send money from my card to a specific service, but I can never receive any refund*withdrawal from them. I have talked in detail with their representatives, and there is no problem on their side to process the withdrawal request. I have brought up this issue many times with TransferWise, and there is no resolution. My query is transferred to various reps, and then suddenly dropped.**Can there be some solution now? This becomes troublesome in the long-run, as I am required by law to use a TransferWise card to make withdrawals, because I used it to make deposits.

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TransferWise

Trouble Receiving Money issue
Reported by GetHuman-jiveshk
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1191 others
0 customers following this

Timeline

GetHuman-jiveshk started working on this issue
Aug 25th 11:32am