I received Terrible treatment from Aspen Dental * felt like Third world country dental...

GetHuman712141's customer service issue with TransUnion from May 2018

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The issue in GetHuman712141's own words
I received Terrible treatment from Aspen Dental * felt like Third world country dental service! I was told for my “second opinion dentist the X-rays would be free and dental antibiotics would be prescribed prior to surgery to give me root canal and crown but when I called first time assistant was unkind & downright rude “yes we know you’ve had shoulder & knee replacements & who is your pharmacy!” But *-* days before scheduled surgery NO CALL, NO REASSURANCE THEY KNEW WHAT THEY WERE DOING & no antibiotics.!My third call was with office manager who was just as nasty as the other * Aspen personnel. Not trusting them is an UNDERSTATEMENT! I fired them through office manager and had surgery performed by a good dental office! Now Aspen claims I owe them $**.! No way - against my good principles! I have a good name* record! If Aspen persists with this LIE, all * agencies & social media will be told the TRUTH!**Sent from my iPhone TODAY I DISCOVERED ASPEN EMAIL RE SERVICE QUESTIONAIRE:**On Jan **, ****, at *:** AM, *****@***.com via research.net ******@***.com* wrote:** * * *Aspen Dental Patient Satisfaction ***** * * * * **Thank you very much for choosing Aspen Dental and trusting us with your care. We would love to know what you thought of your visit to our office. We'd also like to know what we can do in the future to make a visit to Aspen even more enjoyable.**Please take a few minutes to fill out our survey** * * **Begin Survey * * * **Please do not forward this email as its survey link is unique to you. *Unsubscribe from this list* * * * **Sent from my iPhone

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Customer service issue
Reported by GetHuman712141
May 23rd, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 103 others
0 customers following this


GetHuman712141 started working on this issue
May 23rd, 2018 7:31pm