my p***port and social insurance number card were stolen. I just moved into a new apart...

GetHuman635075's customer service issue with TransUnion from April 2018

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The issue and preferred resolution, in GetHuman635075's own words:
my p***port and social insurance number card were stolen. I just moved into a new apartment building and have not changed my address on my drivers licence. I cannot mail in my information as I have no bills yet or mail confirming my address. when I tried to use your online and automated service it said my information was incorrect as well as my credit card. I just want to flag my account as soon as possible so no one can steal my iden***y.
I trust that TransUnion will make this right and come up with a resolution that is fair.
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TransUnion

Customer service issue
Reported by GetHuman635075
Apr 27th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman635075 started working on this issue
Apr 27th 6:45pm