I got a notebook (Nb***-N****W) that doesn't work (LEDs on front are on, but the screen...

GetHuman-webredm's customer service issue with Toshiba from October 2018

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The issue in GetHuman-webredm's own words
I got a notebook (Nb***-N****W) that doesn't work (LEDs on front are on, but the screen is black), the motherboard is probably the problem here, so I decided to buy a new one. In my laptop there is a sticker saying that it is "*AMFG:*** KAVAA **", but I found the offer only "KAVAA **".**My question is: Can I mount the "KAVAA **" in my notebook and nothing will happen? (Are the motherboards compatible with each other?)
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Toshiba

Customer service issue
Reported by GetHuman-webredm
Oct 18th, 2018 - a mon ago
I have an issue with Toshiba too
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GetHuman-webredm started working on this issue
Oct 18th 12:10pm