I have bought a Toshiba D-VR**DT DVD VHS Recorder HDMI VCR Combo All In One Freeview D...

GetHuman-ayoungso's customer service issue with Toshiba from August 2018

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The issue in GetHuman-ayoungso's own words
I have bought a Toshiba D-VR**DT DVD VHS Recorder HDMI VCR Combo All In One Freeview DVR**DKTB. I thought this would solve all my problems, trying to record what I have on my VHS tapes. But I cannot get the player to record what I am playing on the VHS player. I can play my VHS tape ok. I can play my DVD ok. I can record on my DVD player, any programmes on normal TV, but I cannot record what I see is playing on my VHS player. What am I not doing right? Can you advise me?*I am just so desperate to be able to record my VHS tapes on DVD.
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Toshiba

Customer service issue
Reported by GetHuman-ayoungso
Aug 13th, 2018 - 7 mons ago
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GetHuman-ayoungso started working on this issue
Aug 13th, 2018 11:24am