I need to connect my smart tv to the internet

GetHuman-melisaia's customer service issue with Toshiba from June 2018

Help with my Toshiba issue
The issue in GetHuman-melisaia's own words
Toshiba smart tv. Model no: **W****DB. Basically my internet connection is fine but I can’t program my tv into the internet. Sky my provider says I have to contact you guys as they can’t do anything without info of any portals to open. The tv just says please connect to internet. Please help me?? How do I connect?
Give me the portals that my internet provider can adjust so my tv can get internet or talk me through how to do it
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Toshiba

Connect to internet
Customer service issue
Reported by GetHuman-melisaia
Jun 14th, 2018 - 9 mons ago
I have an issue with Toshiba too
Fixed
Seen by 30 customers so far
Similar issue to 66 others
0 customers following this
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Timeline
GetHuman-melisaia started working on this issue
Jun 14th, 2018 2:44pm
GetHuman-melisaia shared this issue with your circles on Google+
Jun 14th, 2018 2:45pm
GetHuman-melisaia indicated the issue is not fixed yet.
Jun 14th, 2018 8:45pm
GetHuman-melisaia indicated the issue is not fixed yet.
Jun 14th, 2018 8:47pm
GetHuman-melisaia indicated the issue is not fixed yet.
Jun 15th, 2018 4:01pm