item dropped in price on clearance and I'm being over charged. When I add the item to...

GetHuman722694's customer service issue with Torrid.com from May 2018

Help with my Torrid.com issue
The issue in GetHuman722694's own words
item dropped in price on clearance and I'm being over charged. When I add the item to the cart, It shows it's supposed to be $**.** and of course it's plus $* shipping and handling but when I go to check out it says it's $** with tax and shipping and handling. Now its clearance which is buy * get * free and it does show a minus $**.** but the original shirt in the cart has dropped to $**.** So I don't understand why it's $**
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Torrid.com

Customer service issue
Reported by GetHuman722694
May 27th, 2018 - 6 mons ago
I have an issue with Torrid.com too
Fixed
Seen by 5 customers so far
Similar issue to 317 others
0 customers following this
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Timeline
GetHuman722694 started working on this issue
May 27th 1:46pm
GetHuman722694 indicated the issue is not fixed yet.
May 28th 3:34pm
GetHuman722694 indicated the issue is not fixed yet.
May 28th 3:35pm