Hello. I am a paying subscriber and have lost the phone associated with my account so...
GetHuman1345972's customer service issue with Tinder from October 2018
Help with my Tinder issue
First: share to improve GetHuman1345972's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1345972's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1345972 will want to follow the link below to head to their help center. We will check on GetHuman1345972 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1345972 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1345972's own words
Hello. I am a paying subscriber and have lost the phone associated with my account so I cannot access it. I have the email associated with my payment (*****@***.com), which is therefore also attached to my account, but I cannot get into the site without the phone number.* * I have tried getting emails sent to me with access links but they do not arrive. I have the spam filter turned off, spam folder is empty, I have of course entered the correct details. I have tried to contact you multiple times but have not yet reached a resolution.**I am now at the point of contacting my bank and instructing them not to process payment to Tinder unless this is resolved within ** hours. I am already upset that my previous payment has been wasted and my help requests have not been attended to.**I hope you can help, if not I will just cancel payments.**Thank you.
GetHuman1345972 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman1345972 fixed the problem
We are waiting for GetHuman1345972 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.