To whom this may concern,**I have communicated several times with a member of customer...

GetHuman-prinzsdi's customer service issue with Tinder from June 2018

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The issue in GetHuman-prinzsdi's own words
To whom this may concern,**I have communicated several times with a member of customer service, via e-mail, named Charles regarding my Tinder account, which I have been unable to access since the beginning of June. Charles informed me that the error code I am getting means that I was 'banned' from Tinder due to a violation of their Terms of Service and Community Guidelines, 'in some way'. The error code I received states the following: 'Oops! Something went wrong - There was a problem logging into Tinder. Please try again. (*****)'. **If Tinder management deleated me, why can it not be upfront and tell me I was banned, without showing that message, leading most to believe that the problem is temporary and I should 'try again' to log in.**After reviewing both the Terms of Service and Community Guidelines, I am positive that I did NOT violate either, in ANY way. I explained this to Charles and did not receive a response.**If I cannot access Tinder again, I don't really care, however I deserve to be informed of the reasons why I was banned. Anyone that can see my profile, can clearly see that I did not violate anything. I do not have provocative, nude, or even '****' pictures in my profile. I have never even taken any pictures that may disqualify me from any website. I am requesting this correspondence to be escalated to higher management for a review of my account and profile, which I am confident are not in violation.**I did not have the opportunity to delete my account and I fear that not having control of my profile, it will continue to be viewed and accessible for others to see. **Additionally, I suspect this incident may have something to do with an e-mail I sent as feedback stating that I did not agree with the 'political' and 'ideological' advertisements I received from another dating website, who may also be connected to Tinder. I can think of no other reason why my account was banned.**I am requesting assistance with this issue and at least provided with a fair reason for my ban, especially since I have not disrespected or violated anyone or any terms. Thank you in advance. **Respectfully,*Diana
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Tinder

Customer service issue
Reported by GetHuman-prinzsdi
Jun 28th, 2018 - a yr ago
I have an issue with Tinder too
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Seen by 9 customers so far
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Email on Account
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Phone number on account
Timeline
GetHuman-prinzsdi started working on this issue
Jun 28th, 2018 10:35pm
GetHuman-prinzsdi indicated the issue is not fixed yet.
Jun 30th, 2018 4:52am
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Jun 30th, 2018 4:56am
GetHuman-prinzsdi indicated the issue is not fixed yet.
Jun 30th, 2018 4:57am
GetHuman-prinzsdi indicated the issue is not fixed yet.
Jun 30th, 2018 4:58am
GetHuman-prinzsdi indicated the issue is not fixed yet.
Jul 2nd, 2018 12:09am
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Jul 2nd, 2018 12:10am
GetHuman-prinzsdi indicated the issue is not fixed yet.
Jul 16th, 2018 9:32pm