Thank you for the heads up on the sale. I came into your store in San Rafael at **minu...

GetHuman3313201's Complaint issue with Tillys.com from July 2019

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The issue in GetHuman3313201's own words
Thank you for the heads up on the sale. I came into your store in San Rafael at **minutes before closing after a long day’s work and gathering my kids to get their back to school stuff quickly.**Now I understand people want to go home and get work on time, but so don’t think it’s necessary to play loud grating music and layering it so there’s two different equally obnoxious songs playing over each other in order to drive your customers out.**I asked the manager Bridget if she thought playing this game was an appropriate marketing tool. She stated that it was a joint decision. I’m sure the employees enjoyed making an effort to drive their customers out so they could all go home, but that’s not really encouraging repeat business.**The lack of professionalism shown at this location is embarassing.**I’m sorry to say, I can see why the Northgate Mall is failing. **Regards,*Janice Hayes

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Tillys.com

Complaint issue
Reported by GetHuman3313201
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 216 others
0 customers following this

Timeline

GetHuman3313201 started working on this issue
Jul 26th, 2019 3:36am
GetHuman3313201 indicated the issue is not fixed yet.
Jul 28th, 2019 2:42pm
GetHuman3313201 indicated the issue is not fixed yet.
Jul 28th, 2019 6:17pm
GetHuman3313201 indicated the issue is not fixed yet.
Jul 29th, 2019 12:52pm

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