Just did clean install on desktop computer. Been using Thunderbird forever. Fro inte...

GetHuman5737108's Setup service issue with Thunderbird from February 2021

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The issue in GetHuman5737108's own words
Just did clean install on desktop computer. Been using Thunderbird forever. Fro internet service been using Knology which changed to WOW for ** years. WOW has recently changed identity of their server, etc. Thunderbird want more detail than ever before for connecting to internet provider (WOW). I gotten latest server info, etc. from WOW and inputted it to thunderbird. I've done this over * times and Thunderbird does accept it. I've built over ** computers, installed Thunderbird on each and never had this kind of issue*problem. Thunderbird want a password. I tried the one I used with knology and the one I have with WOW. TB doesn't help with this. I really need some help getting connected to Thunderbird or I will have to switch to google. My computer is working very well, I can connect to web sites and I use a VOIP phone - no problems.

GetHuman5737108 did not yet indicate what Thunderbird should do to make this right.

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Setup service issue
Reported by GetHuman5737108
Feb 9th, 2021 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 149 others
0 customers following this


GetHuman5737108 started working on this issue
Feb 9th, 2021 5:37pm

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