Beware: New Thumbtack Terms of Use Contract is attempting to assume licensing rights of copyrighted intellectual property. Very Bad.

GetHuman1690626's customer service issue with from December 2018

467 similar
0 following
Help with my issue
First: share to improve GetHuman1690626's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1690626's next move: call
The best way to get your problem resolved is to tap the button below to start calling We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1690626 may need:
Email address on the account, Name on account, and Phone number on the account
The issue in GetHuman1690626's own words
Maintain my copyright and licensing rights ... Thumbtack is asking Pro Members to sign a new Terms of Use agreement*contract that relinquishes rights to images posted. It reads that anything a member posts (images for instance) will now be licensed to Thumbtack free of charge for basically any use they want including, but not limited to resale. I am not willing to sign this contract or relinquish any of my image licensing rights without payment. As a professional photographer, any site attempting to take or assume licensing rights to images without payment is just wrong. Please reply with a modified contract allowing Pro Members to maintain all rights to the images they post.
It is a federal crime to infringe on copyright. It is wrong for Thumbtack to force Pro Members to relinquish any rights to their protected personal and professional intellectual property. Currently, Pro Members cannot even access there profile or see jobs without signing the new Terms of Use agreement*contract which relinquishes intellectual property rights.
I want a new Terms of Use contract that does not imply or assume any intellectual property rights of anything posted on Thumbtack by Pro Members.
I have and hope to continue a fair business relationship with Thumbtack as a Pro Member. I pay for the service. If Thumbtack wants licensing rights to my intellectual property they need to pay for those rights not attempt to assume them for free. It's not right.
I will protect my intellectual property rights. Any infringement will be acted on in California and Federal Courts.
I have an issue with too
How GetHuman1690626 fixed the problem
We are waiting for GetHuman1690626 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman1690626 fixes it.
This email address isn't valid

Pro Service Member
Customer service issue
Reported by GetHuman1690626
Dec 4th, 2018 - 2 mons ago
I have an issue with too
Not resolved
Seen by 5 customers so far
Similar issue to 467 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1690626 started working on this issue
Dec 4th, 2018 9:24pm