I have been booked on thumbtack today ********* by customer named Milena Vasileska for...

GetHuman1186782's customer service issue with Thumbtack.com from September 2018

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The issue in GetHuman1186782's own words
I have been booked on thumbtack today ********* by customer named Milena Vasileska for face painting gig from *pm to *pm. We got a notification on friday from thumbtack calendar that we were booked and even had a reminder from thumbtack on the booking. She did not provide a number to call her (Milena) and i have left several messages for her to contact us but no news or call from her until Saturday when she replied to let me know she is not sure if her sister have book another face painter and cancel us subsequently despite the fact that she already booked us on thumbtack, we even got a reminder from thumbtack this morning on the gig.*We were charged for the leads and also rejected other bookings due to this irresponsible client. We hope that thumbtack black list her and refund us for this lead accordingly. We would appreciate a call from thumbtack. I can be reach at ***-***-**** -Janet.*Her information:*Milena Vasileska*Location**** Jericho Turnpike, Floral Park, NY*Floral Park, NY *****
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Thumbtack.com

Customer service issue
Reported by GetHuman1186782
Sep 23rd, 2018 - 3 mons ago
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GetHuman1186782 started working on this issue
Sep 23rd 12:38pm