The issue and preferred resolution, in GetHuman816686's own words:
Two weeks ago today Richard Cox came out to fix our dishwasher. We have paid him $***, he has replaced two parts and a hose after many of his lies and many calls from me OUR DISHWASHER IS STILL NOT FIXED!! I would like a refund of $*** so we can purchase a new dishwasher. This man lies, he doesn’t know what he is doing and is giving your company a bad name!! We are retired and live on a limited budget. I feel like we have been scammed by this man. I look forward to your response. Thank you.
I trust that Thumbtack.com will make this right and come up with a resolution that is fair.
Help with my Thumbtack.com issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.